Crash Course Driver Education Center Town of Lake, Milwaukee

Had the best time learning how to drive with Jeremy. I learned a bit later in life and he made me feel so comfortable behind the wheel. There was no easing into it, he propelled me into the driver seat and that boosted my confidence. He kept the vibes calm and funny to distract and unnerve me. I have recommended this driving class to everyone I know who is trying to learn. Very reasonably priced and worth every penny. Having ZERO behind the wheel experience and after only 6 sessions with Jermey, I passed my road test on my first try a week later with no points taken off. If you re hesitating to book, don t, enroll now!

All these positive reviews are from years ago. This place is now very shady. After making the online payment, they never contacted us at all, we called a couple weeks later and they said theyd send us our appointment times but never did, many weeks later we called and asked for a refund and they said okay but never did it. We had to work through our credit card company to get our money back. STAY AWAY!!

Very well organized program which made this experience a pleasure for our son and for us! Everything your child needs to obtain his/her drivers license is handled by Crash Course for a reasonable and fair price. They were responsive to any questions or rescheduling needs we had. The instructors are very nice and did a great job teaching behind the wheel. Weve already recommended them to our friends and they have enrolled their child in this program as well.

I earned my permit and drivers license a few years ago thanks to Jeremy and Miss Cain. As an adult driver with lots of anxiety; I was extremely afraid of driving. I also battle with astigmatism so driving at night is a challenge for me. One lesson at a time, my confidence on the road grew. Thanks to their patience and unique teaching style I am now able to drive myself and my children wherever we need to go and I have learned lots of safety tips. I am currently taking additional lessons to get over my fear of the freeway. I cant wait to update and share when I have accomplished my new goal. Thank you CrashCourse!

Most of these positive reviews are bots. Payed them and they never contacted me, tried calling to set up appointments and after being sent to voicemail multiple times I finally got a hold of them. said they would email me with times to set up appointments rather than actually working with me to set up times. I waited over a month and never received an email. Called again and asked for a refund and didn t receive it until after contacting my credit card company and leaving a poor review, very shady policies on there website. I was very polite throughout. Seems as though they are trying to get paid without following through on the services. Very unprofessional shady business .

My son took driver education with this company in 2022. The instruction was fine, but communication was horrible. The company operates under three different names (Crash Course, Hands on the Wheel, Turning Point), but they don t answer any of the phone numbers, and they don t return phone messages. E-mail is slightly better but still not very prompt. My son finished classes in December 2022 but waited until November 2023 to get his license. I tried contacting this company to make sure his course...
Read full review completion was still valid and had been sent to the DMV. I left multiple phone messages and sent e-mails but never received any response, so I just crossed my fingers. Sure enough, after he passed his test and went to get his license, the DMV told us that Crash Course had never sent over the driver ed completion. Knowing it was futile, I called all three phone numbers and sent e-mails. Finally I decided to just drive over to their office. I knocked on the door, and someone (I believe it was the owner) came out to talk to me. He said he would be happy to help me AFTER they were done with their staff meeting - which was supposed to last another two hours - even though I explained that the DMV was waiting for the information. He never apologized or acknowledged that it was his company s mistake.

My daughters friend is currently getting lessons here and loves her instructor. His name is (Des?)(Dez?) and I called to inquire about getting my daughter signed up and spoke to a man named (Jeremy) and was instantly unimpressed with his unprofessional behavior when I inquired about wanting to sign her up to drive with this particular instructor. He said, yea well that s just too bad, he don t work here no more!!! But the way it was said was down right rude and dismissive. There are professional...
Read full review ways to go about those things so I ended the call instantly! Very very unprofessional of him!! I am unimpressed and quite frankly very disappointed! I contacted my daughters friends parents and told them about this conversation with this Jeremy guy and was told he is the owner!! They said if this is true, and this instructor is no longer available, that they would be pulling her out and finding another driving school. What kind of professional business owner is this!! I ll pay the little bit extra and go to a reputable, BBB accredited, PROFESSIONAL driving school.

So I researched where the best place to go for driving lessons and was recommended here. The awsome promotion really helped as well! I worked with Jeremy and he was so understanding about all of the reasons I didnt want to drive. Im so thankful, he was so patient and willing to teach me anything I needed to know. The conversations while driving really made the time pass and helped alot with my anxiety. Really he went above and beyond to teach me to drive and Im so thankful! Thanks for making things so much easier and going with the flow! This has been a huge milestone for me and it couldnt have been possible without crash course! Thanks again Jeremy.

So glad I went with crash course! They were super nice, flexible, and scheduled all my lessons right away. Thank you!

I enrolled my son in Crash Course Driver Education and paid $700 for a one-year contract. Unfortunately, my son experienced significant health issues during this period, which prevented him from completing the course. While we were aware of the one-year expiration date, we did not anticipate the health challenges he would face. I am writing this review to warn potential customers that Crash Course Driver Education was not accommodating in our situation. Despite explaining our circumstances, they...
Read full review offered no discount for re-enrollment, no partial refund, and no flexibility whatsoever. Given that the course is entirely online and self-paced, its not as if they saved a seat for him or incurred additional costs on his behalf. I find it troubling that they demonstrated a complete lack of empathy in this situation. If youre considering this program, be aware that their policies are rigid, and customer support is unyielding, even in the face of unforeseen health issues. Empathy and accommodation are clearly not priorities for this company.